1. Booking and Requirement Check
You reach out by phone, email, or the contact form on our website. We ask about your home’s size, the areas you want covered, and your preferred date, and confirm availability.
2. Fixed Quotation
Based on the scope discussed, we provide a fixed price before any work begins. There’s no revised pricing once the team is on-site unless you specifically request additional services during the visit.
3. Scheduled Visit
Our technicians arrive at the agreed time with all necessary equipment and chemicals. Nothing is expected from your side in terms of supplies or preparation, beyond making the space accessible.
4. Dry Dusting and Vacuuming
Every surface — floors, furniture, shelves, fixtures — is dusted and vacuumed first, removing loose dirt before any wet cleaning begins.
5. Furniture Movement
Where it can be done safely, movable furniture is shifted to clean the floor and wall areas normally hidden behind it, then returned to its original position.
6. Spraying and Dwell Time
In kitchens, bathrooms, and other areas with grease or mineral buildup, cleaning solutions are applied and left to work for several minutes before scrubbing begins.
7. Scrubbing and Rinsing
Floors, tiles, and hard surfaces are scrubbed using the appropriate machine and pad, then rinsed or wiped down to remove residue.
8. Stain and Spot Treatment
Any remaining stains on upholstery, carpets, or walls are treated individually with a solution suited to the material, repeated if needed for stubborn marks.
9. Drying
Upholstery, carpets, and mattresses are dried thoroughly before being returned to use, reducing the risk of lingering dampness or odour.
10. Final Walkthrough
Before we consider the job complete, we walk through the home with you, room by room, so you can flag anything that needs a second pass while the team is still on-site.